Your One-Stop Shop for All Things Encompass

We Are a Pro Elite Partner With Over 20 Years of Experience with ICE Mortgage Technology and Encompass®.

We are Lenders Serving Lenders.

Encompass Product and Services

Encompass Administrator

We provide full remote administrator services, or we supplement your existing staff. Your choice. We provide basic administrator services, advanced administration and Encompass developer services.

Task and Service Level Management

Optimize direct to consumer and relationship loan officer channel performance. By using Data to focus on operational efficiency a lender achieved a 15% increase in productivity in the first 60 days.

Encompass Business Process Review

Teraverde has performed hundreds of Encompass Configuration and Best Practice Reviews. Our clients report a 10-25% productivity increase after completing the Teraverde recommendations.

Encompass Plugins and Tools

We’ve designed this so Encompass users can get to solutions quicker and easier. All solutions help the Encompass system whether it’s automating procedures or finding greater reporting solutions, we have it all available in our Encompass Store.

The Teraverde Team Holds Years of Experience Relentlessly Working with The Top Banks and Mortgage Companies

With extensive experience of working with over 300 mortgage lenders and banks, we have what it takes to deal with encompass customers and are capable of providing them with the services they need.

The Teraverde team has extensive lending experience as well as technical expertise that has allowed us to identify what business solution would work best for you and how you should implement it.

Our long and close relationship with ICE Mortgage Technology executives means your implementation will be well coordinated.

Three best seller books published after interviewing hundreds of mortgage executives and thought leaders.

Teraverde Offers Four Encompass Implementation Packages

We have specifically designed packages to help you and your company reach your goals.

We have five stages to help you through the implementation process, including introduction, discovery, configuration, testing, and post-deployment.

Elite Service

Provides the maximum level of guidance and systems implementation by Teraverde’s talented implementation thereby hastening go-live date. The best fit for Lenders with a multi-channel business model and more than 50 users. Teraverde will provide critical advice alongside remote and on-site support.

Standard Plus Service

Provides a cost effective implementation and is appropriate for Lenders with a multi-channel business mode and less than 50 users. Teraverde provide critical advice and system support.

Turnkey Non-Complex

Appropriate for rapid implementation for clients with a non-complex loan origination process and is looking for a standard Encompass system set-up quickly. This option has requirements and is designed for lenders originating less than 1,000 loans per year.

Lite Service

Appropriate for Lenders with a Retail and one additional business model. Teraverde will provide remote support and performs a majority of the work on the Lender’s behalf.

Whether you need help enhancing your Encompass system or improving your profitability. You have a team ready to help you surpass your goals.

Frequently Asked Questions 

For additional questions contact: [email protected] 

Why do I need an Implementation Partner?

ICE Mortgage Technology, Inc.  understands that Encompass is very powerful, and can be complex.  Teraverde has extensive experience with Encompass configuration and implementation.  Teraverde is an Elite Pro Partner member meaning you can rest assured that your implementation will go quickly and efficiently.

How long does the Implementation take?

75 to 105 days, depending on the complexity of your implementation.  The single factor that influences install time is the availability of your personnel in complete User Acceptance Testing.  This factor is exclusively under the lender’s control.  We’ll get our jobs done on time, but we rely on your team to do UAT on the schedule provided.

How much help does Teraverde provide?

As much as you need!  We offer Implementation packages that have Teraverde do the hands on work, or have Teraverde guiding you through the process. After you go Live, you can contact Teraverde for any support requests.

Do you provide Encompass training?

We provide training as a separate Statement of Work, customized to your needs.  The implementation packages gets you through the process.  You should plan on using ICE, Teraverde or your own training team to on-board your users.

Can you help with Encompass enhancements and plug-ins?

Yes, we have an online Encompass Software support store.  Many of our clients complete the implementation, and then decide to add productivity, work-flow, data change management or business intelligence solutions that further add to the return on investment of your Encompass investment.

Still have questions?

Teraverde Support

 Teraverde works closely with clients from day one. We encourage clients to send us feedback as we are going through the implementation process. 

Teraverde has a team of Certified Mortgage Bankers, Certified Encompass Administrators and Certified Encompass Developers.
Whether you need help enhancing your Encompass system or  improving your profitability. You have a team ready to help you surpass your goals. 

Teraverde & ICE Mortgage Technology, Inc. Implementation Services

All of our packages have been designed to help each type of client in several ways. One of these ways is through the Encompass software training and the encompass loan origination system support.

From maximizing enhancing lending efficiency to delivering a seamless transition, our team is ready to guide you through the implementation process, no matter how challenging it is.

Access the Full Encompass Service Walk Through

Included in the Packages

Setting Lite  Turnkey Non-Complex  Standard Plus Elite
Dedicated Implementation Consultant Included Included Included Included
Implementation Time Included Up to 64 Hours of Implementation Services  Up to 100 Hours of Implementation Services  Up to 116 Hours of Implementation Services  Up to 160 Hours of Implementation Services 
Configuration by Teraverde Included Included Not Included Included
Average Timeline to Deployment (Days) 75 75 105 105
Post -Deployment Support Up to 16 hrs of Post Deployment Service Up to 24 hrs of Post Deployment Service Up to 32 hrs of Post Deployment Service Up to 40 hrs of Post Deployment Service
Encompass Consumer Connect Included Included Included Included
Appropriate for Banker Customers <50 <30 <50 <100

Lite

Dedicated Implementation Consultant

Included

Implementation Time Included

Up to 64 Hours of Implementation Services

Configuration by Teraverde

Included

Average Timeline to Deployment (Days)

75

Post-Deployment Support

Up to 16 Hours of Post-Deployment Service

Encompass Consumer Connect

Included

Appropriate for Banker Customers

<50

Turnkey Non-Complex

Dedicated Implementation Consultant

Included

Implementation Time Included

Up to 100 Hours of Implementation Services

Configuration by Teraverde

Included

Average Timeline to Deployment (Days)

75

Post-Deployment Support

Up to 24 Hours of Post-Deployment Service

Encompass Consumer Connect

Included

Appropriate for Banker Customers

<30

Standard Plus

Dedicated Implementation Consultant

Included

Implementation Time Included

Up to 116 Hours of Implementation Services

Configuration by Teraverde

Included

Average Timeline to Deployment (Days)

105

Post-Deployment Support

Up to 32 Hours of Post-Deployment Service

Encompass Consumer Connect

Included

Appropriate for Banker Customers

<50

Elite

Dedicated Implementation Consultant

Included

Implementation Time Included

Up to 160 Hours of Implementation Services

Configuration by Teraverde

Included

Average Timeline to Deployment (Days)

105

Post-Deployment Support

Up to 40 Hours of Post-Deployment Service

Encompass Consumer Connect

Included

Appropriate for Banker Customers

<100

Contact us Today  

 Ask us any question, we are at your service.

For immediate help call (855) 374-8862

Visit Teraverde’s Encompass Store

Shop for Encompass plugins and data intelligence solutions delivered in 48 hours.